Step Lock — Support

Walk to unlock your apps.

Something not working, or an idea for the app? Email gulamovmazizullo@gmail.com. Replies usually come within a couple of days.

Common questions

My locked apps are not being blocked.: Step Lock needs Screen Time access. Open Settings inside the app and check that Screen Time is granted. Without it, iOS will not let any app apply a restriction.
My steps are not counting.: Motion access must be granted, and iOS only counts steps while the phone is on you. Check Settings inside the app, and iOS Settings → Privacy & Security → Motion & Fitness.
Why is the minimum unlock 15 minutes?: iOS schedules app restrictions in 15-minute blocks, so a session cannot be shorter than that. It is a limit of the system, not a choice.
The Unlock button is greyed out.: A session costs 15 minutes, so a balance below that cannot buy one. The lock screen shows how much more you need.
How do I restore a purchase?: Open the Step Lock Pro screen and tap Restore. Purchases follow your Apple Account, so they carry across your devices.
How do I cancel a subscription?: iOS Settings → your name → Subscriptions → Step Lock. Cancelling there stops future charges; Apple handles refunds.
How do I delete my data?: Delete the app. Everything — steps, settings, streaks, locked apps — lives on your device and goes with it.